Cruising – FAQ’s

Rainbow Travel Inc - Your Source for Cruising
Rainbow Travel Inc - Your Source for Cruising

Here are responses to common questions about cruising that we often encounter at our travel agency:

Q. Can cruise lines accommodate my special dietary requirements?

A. Cruise lines can accommodate most special dietary requirement, like low sodium, Kosher, low carbohydrates, etc. Make your request in advance with your Travel Consultant at the time of booking.

Q. Will I get seasick?

A. This has becomes an infrequent occurence with the new technological advances in cruise ships today. Their sheer size, the use of stabilizers, and the advanced weather tracking systems enable ships to avoid choppier waters.  If you have any concerns about motion sickness, please consult your doctor prior to sailing.

Q. I booked a Cabin Guarantee, not a specific cabin. When do I find out my cabin assignment ?
A. A “Cabin Guarantee” entitles you to a cabin in the category that you booked.  You will find out your cabin assignment when you check-in for your cruise.  If the cabin category category happens to be full at this time, you will receive a complimentary upgrade to a higher cabin category.

Q. How much luggage can I bring onboard the ship?

A. There is no limit on how much luggage you can bring on your cruise. However, if you are flying to your embarkation city, airlines do have limits and may charge fees for check-in luggage.  Ask your Travel Consultant at the time of booking your cruise. 

Q. Should I purchase the Air/Sea package through the cruise line?
A. Once you’ve booked your cruise through your own Travel Consultant, you will be referred to a Cruise Line representative who will take care of the air/sea arrangements . The main benefit of booking the cruise lines’ air/sea package is worry free convenience.  The Cruise Lines is responsible for arranging your flights and the  ground transportation from the airport to the ship and back from the ship to the airport on your return.  

Q. If I book my own airfare with my Travel Consultant, what time should my flights arrive and depart?

A. We recommend arriving at least 1 day before the cruise to minimize any concerns about delayed or cancelled flights.  This becomes especially important during the winter months when bad weather often affects flights.

Return flights can be booked for the late afternoon or evening on the day your cruise returns. We strongly recommend investigating the transportation options between the cruise terminal and the airport before booking your airfare.

Q. Should I splurge on a stateroom with a balcony?

A. It depends. Balconies are great, you have your own private floor to ceiling view of the water and your journey to your next destination.  Plus, it’s nice to be able to getaway from the crowds and enjoy the relaxing ocean breeze in the cabin with a beverage in your hand.  

However, if you like meeting new people, getting involved in the many shipboard activities , taking advantge of the amenities onboard (spa,  swimming pool, basketball, bowling, etc), signing up for the excursions at each port, then a balcony may not be a priority for you.

Talk to your Travel Consultant and let them know what you’re looking for, your budget, and your availability to travel. There may be a sale / promotion available to get a stateroom with a balcony at a discount price.

Published by rainbowtravel

SIX SECRETS REVEALED ! 1. 26 years experience in the travel and tourism industry, combined knowledge of all of our agents at Rainbow Travel over 40 years from destinations accross the globe.   2. I have tried my hand at every facet of travel from Travel Agent to Tour Operator to Pier Supervisor for Royal Caribbean Cruise Lines & Celebrity, Port Manager for N.C.L.Cruises, Customer Services Agent N.W.A. at YVR and Flight Attendant for Skyservice Airlines.The only thing I haven't done is drive a train, but there is time for that.   3. I have travelled to every major country in Europe and I am from "The World In One City", Liverpool and from there I was the number two operator in the N.W. of England for day trips by air to European cities.   4.Thanks to Skyservice Airlines my Customer Services Manager role on board their aircraft sent me South to destinations in Mexico such as Cancun, Mazatlan, Los Cabos, Puerto Vallarta. Caribbean destinations as well including Montego Bay, Puerto Plata & Punta Cana (Dominican Republic), Liberia (Costa Rica), Varadero & Havana (Cuba) as well as Las Vegas and every major Canadian city so my product knowledge is extensive for the Canadian charter market.     5. I am a champion net-worker being a member of B.N.I. which is a professional marketing organization specializing in word-of-mouth referrals. The BNI model relies on a business networking strategy that generates business referrals within many diverse networks. This enables me to recommend other business professions that are just as dedicated as Rainbow Travel is to customer service.   6. Rainbow Travel is actively participating in the world of Social Media. This means that we regularly Twitter, Blog and post newsletters and amazing deals to our client database.     7. Ask me about cruise ships, I have handled them all at Canada Place for the Alaska Season, Holland America (Zaandam, Ryndam, Westerdam, Oosterdam), R.C.I. (Radiance), Celebrity (Infinity & Summit), NCL (Sun, Wind, Star).  

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